Any date range may be selected.
Output options:
You can see here at a glance your QOS, lost and short calls, etc.
For Call Centres we have a special add-on: a call center monitor which can display in short intervals the current work load of agents, quality of service for agents, the voice mail and the hot line.
| For Call Centres we have a special add-on: a call center monitor which can display in short intervals the current work load |