Visual Optical POS

The software engineers at Frontwave who developed the system have continued to improve it to produce by far the best software system available for retail optical operations and now offer it both to larger and to smaller retail optical companies.

After many months of planning the new system, implementation began. It took about 11 months for the programming staff to produce Version I. Rollout began in the mid 2003 after extensive testing by employees from optical stores. Then, as the rollout continued, frequent meetings were held to get feedback on the system. This principally involved making the program even more user-friendly and expanding its capabilities rather than debugging, for the program proved remarkably bug free.

It was recognized that it was ess ential to have complete doctor records as well as customer order records immediately accessible to avoid time consuming searches through paper files.

The ultimate goals were to create the smoothest possible interaction between optician and customer and to minimize losses through optician error, theft, or non-conformity with company policies. To achieve these goals, it was recognized early on that the program would have to be extremely user-friendly and easy to learn.