INTELLIGENT CALL ANALYSER

Sometimes there will be so many problems will occur because of unfamilier dialling conventions and language barriers often lead uncompleted calls, incorrect dialling etc. By getting CDRs from CDR Source System, ICA service give efficient service to users by correcting and completes all those misdialed calls. FEATURES : Analyses maze of CDRs. Provides statistics, Dynamic and History Reports. Customized reports in any format / combination as desired by the user Analysis of various call patterns and report of new numbers and irregular call pattern, increase in STD calls to particular pre-entered area codes.